Please read these terms carefully before using PixelsID. By accessing or using the Service, you agree to be bound by these terms.
Effective Date: February 1, 2026
Last Updated: February 1, 2026
PixelsID uses artificial intelligence to identify athletes in photographs. AI technology, by its nature, can and will make mistakes. Incorrect identifications, missed matches, and false positives are expected outcomes of any AI system — including ours.
Human review is an essential component of the PixelsID workflow. All AI-generated identifications should be treated as suggestions, not confirmed facts. You are responsible for reviewing, approving, or rejecting all AI match results before publishing, sharing, or distributing any content that relies on those identifications.
PixelsID, its operators, and affiliates assume no liability whatsoever for errors, inaccuracies, or omissions in AI-generated identifications. This includes, but is not limited to, misidentified athletes, incorrect jersey number readings, incorrect name associations, or any other output produced by the AI system. By using PixelsID, you acknowledge and accept full responsibility for verifying all identification results.
These Terms of Service (“Terms”) govern your access to and use of PixelsID (“the Service”), operated by PixelsID (“we,” “us,” or “our”). By creating an account, accessing, or using the Service, you agree to be bound by these Terms. If you do not agree, do not use the Service.
We reserve the right to update these Terms at any time. We will notify you of material changes via email or a notice within the Service. Continued use after changes constitutes acceptance of the updated Terms.
PixelsID is a cloud-based platform for sports photographers, teams, and organizations that provides:
This section is critical and supplements the notice above.
The AI identification features of PixelsID — including facial recognition, jersey number OCR, and roster matching — are assistive tools designed to suggest possible matches. They are not infallible and should never be treated as authoritative without human verification.
You agree to the following:
PixelsID expressly disclaims all liability for any damages, claims, losses, or costs arising from or related to AI identification errors, including but not limited to: misidentification of individuals, incorrect metadata embedded in files, incorrect jersey number readings, and any downstream consequences of publishing or distributing content containing AI-generated identifications.
To use the Service, you must create an account with a valid email address. You are responsible for maintaining the security of your account credentials and for all activity under your account. You must notify us immediately of any unauthorized use.
You must be at least 18 years old to create an account. If you are creating an account on behalf of an organization, you represent that you have the authority to bind that organization to these Terms.
You retain ownership of all photos, images, rosters, and other content you upload to PixelsID. We do not claim ownership of your content.
By uploading content, you grant us a limited license to store, process, display, and transmit your content solely for the purpose of providing the Service. This includes processing your photos through our AI identification pipeline and serving them through our CDN for gallery display and downloads.
You represent that you have the right to upload and share all content you provide, and that your content does not violate any applicable laws or third-party rights.
You agree not to:
You are solely responsible for ensuring your use of PixelsID’s facial recognition features complies with all applicable federal, state, and local laws. Several jurisdictions have enacted biometric privacy laws that impose specific requirements on the collection and use of facial recognition data, including but not limited to:
These laws may require you to obtain written consent from individuals before collecting or processing their biometric data, provide specific notices about your data practices, or meet other obligations. PixelsID does not provide legal advice and makes no representation that your use of the Service complies with any specific law. You should consult with a qualified attorney regarding your obligations under applicable biometric privacy laws.
You agree to indemnify PixelsID against any claims arising from your failure to comply with applicable biometric privacy or data protection laws.
PixelsID offers both free and paid subscription plans. Paid plans are billed on a monthly or annual basis through Stripe, our payment processor. By subscribing to a paid plan, you authorize recurring charges to your payment method.
You may cancel your subscription at any time. Cancellations take effect at the end of the current billing period. We do not provide prorated refunds for partial billing periods.
We reserve the right to change pricing with 30 days’ advance notice. Price changes will take effect at the start of your next billing period.
Some plans include a monthly photo processing allowance. Photos processed through the AI identification pipeline count toward this allowance. Additional photo credits may be purchased separately. Unused monthly credits do not roll over unless your plan explicitly states otherwise.
Your photos are stored on secure cloud storage. Storage limits are determined by your subscription plan. If you exceed your storage limit, you may be unable to upload new content until you upgrade your plan or remove existing content.
Some plans include ephemeral storage, where photos are automatically deleted after a specified number of days. This will be clearly indicated in your plan details.
Upon account cancellation, we will retain your data for 30 days to allow for reactivation or data export. After 30 days, your content may be permanently deleted.
PixelsID may integrate with third-party services such as FTP servers and external photo management platforms. We are not responsible for the availability, accuracy, or policies of third-party services. Your use of third-party integrations is subject to those services’ own terms.
The Service, including its design, software, features, and documentation, is owned by PixelsID and protected by intellectual property laws. You may not copy, modify, distribute, or create derivative works based on the Service.
The PixelsID name, logo, and brand assets are our trademarks and may not be used without our written permission.
THE SERVICE IS PROVIDED “AS IS” AND “AS AVAILABLE” WITHOUT WARRANTIES OF ANY KIND, EITHER EXPRESS OR IMPLIED. We do not warrant that the Service will be uninterrupted, error-free, or completely secure.
Without limiting the foregoing, we specifically disclaim any warranty regarding the accuracy, reliability, or completeness of AI-generated identifications. AI identification is provided as a convenience and productivity tool, not as a guaranteed or verified output.
TO THE MAXIMUM EXTENT PERMITTED BY LAW, PIXELSID AND ITS OFFICERS, DIRECTORS, EMPLOYEES, AND AGENTS SHALL NOT BE LIABLE FOR ANY INDIRECT, INCIDENTAL, SPECIAL, CONSEQUENTIAL, OR PUNITIVE DAMAGES, including but not limited to loss of profits, data, or goodwill, arising out of or in connection with your use of the Service.
This limitation applies to all claims, whether based on warranty, contract, tort, or any other legal theory, and whether or not we have been advised of the possibility of such damages. This expressly includes any liability arising from AI identification errors, misidentified individuals, or incorrect metadata.
Our total aggregate liability for all claims related to the Service shall not exceed the amount you paid us in the 12 months preceding the claim.
You agree to indemnify and hold harmless PixelsID from any claims, damages, losses, or expenses (including reasonable legal fees) arising from: (a) your use of the Service; (b) your content; (c) your violation of these Terms; or (d) your reliance on AI-generated identifications without proper human review.
We may suspend or terminate your access to the Service at any time for violation of these Terms or for any other reason with reasonable notice. You may terminate your account at any time through your account settings.
PixelsID is operated from the United States and is primarily intended for users located in the United States. If you access the Service from outside the United States, you do so at your own initiative and are responsible for compliance with local laws.
By using the Service, you consent to the transfer of your data to the United States, which may not provide the same level of data protection as your home country. If you are located in the European Economic Area (EEA), United Kingdom, or other jurisdiction with data protection laws, you acknowledge that your personal data — including facial recognition data — will be transferred to and processed in the United States.
If you are a resident of the EEA or UK, you may have additional rights under the General Data Protection Regulation (GDPR) or UK GDPR, including the right to access, rectify, delete, or port your personal data, and the right to object to or restrict certain processing. To exercise these rights, contact us at privacy@pixelsid.ai.
These Terms are governed by the laws of the State of Oregon, United States, without regard to conflict of law principles. Any disputes will be resolved in the courts located in Multnomah County, Oregon.
Questions about these Terms? Contact us at legal@pixelsid.ai or support@pixelsid.ai.
PixelsID is a tool that helps you identify athletes in sports photos using AI. AI makes mistakes. You should always review the results before publishing. We’re not liable for identification errors. You own your photos. You’re responsible for complying with biometric privacy laws in your jurisdiction. Be a good user. If you have questions, email us.